Fractional Growth Strategy

Turn your brand promise into measurable, compounding growth.

Customer-centric brands are 60% more profitable, but only if your experience actually delivers what you promise. I help eCommerce and B2B services leaders accelerate growth using a battle-tested customer experience system. Every week without action costs pipeline and profit.

0
In commerce influenced
0
Brands served across 12 verticals
Brands I've had the privilege to serve
Whirlpool
KitchenAid
JennAir
Maytag
Neiman Marcus
CVS
Shutterfly
Caesarstone
Vans
Reebok
Eddie Bauer
James Hardie
Whirlpool
KitchenAid
JennAir
Maytag
Neiman Marcus
CVS
Shutterfly
Caesarstone
Vans
Reebok
Eddie Bauer
James Hardie
What I Do

I find the revenue being left on the table
and build the systems to capture it.

Most brands leak money between acquisition and retention. I close those gaps with strategy, structure, and AI-powered execution.

CX Growth Audit

A focused, two-week sprint where I get inside your business: your funnel, your tools, your customer journey — and come out with a clear picture of where growth is leaking and what to do about it.

Learn more

Growth System Build

I design and deploy the actual infrastructure: CRM, referral workflows, outreach sequences, lead systems — so your growth runs on systems, not memory. AI-powered tools at a pace agencies can't match.

Learn more

Fractional Growth Leadership

The strategic horsepower of a Chief Strategy Officer without the full-time price tag. I embed inside your business, shape your roadmap, and drive measurable progress every month.

Learn more
The CXPromise Approach

How every engagement works.

1

Deep Dive Discovery

I root myself in your consumer, your market, and your data. I identify the centers of gravity where analysis meets real demand, and use them to shape the opportunity.

2

Bespoke, Scalable Strategy

Insight turns into direction. A growth plan built for your realities, not a template. Clear goals, prioritized opportunities, and a roadmap that aligns audience, channels, and tech.

3

Repeatable Growth Systems

Strategy meets execution. Systems, automations, and rhythms that make growth sustainable. Not a deck that collects dust. Infrastructure that compounds.

Kyle excels at strategic thinking and was very effective in creating strategic eCommerce plans with our customers.Christina Augustine, COO, Bloomreach
A rare breed. Big thinker with attention to detail. His approaches hit the ground running and produce measurable results.Scott Bailey, CEO, Scott Bailey & Associates
My go-to guy for all things digital strategy for the last 5 years.Kellie Jones, Director, D2C & Digital Marketing, KitchenAid
Kyle's talent is undeniable, his potential unlimited.Renee Kae, Executive Creative & Marketing Leader
Kyle consistently impressed me with his exceptional skills in developing strategic plans. His storytelling capabilities are second to none.Roxy Couse, The Millennial Manager
Kyle is the kind of strategist that when he is not in the room you know you are missing out on at least two or three good ideas.Glenn Roper II, Digital Strategy & Enablement Leader
He is more than a strategist; he is a creator, a wordsmith, a performer and an entrepreneur. His undeniable passion and enthusiasm for his work is kinetic.Erin Curtis, VP Marketing | Brand & Product Strategy
Kyle excels at strategic thinking and was very effective in creating strategic eCommerce plans with our customers.Christina Augustine, COO, Bloomreach
A rare breed. Big thinker with attention to detail. His approaches hit the ground running and produce measurable results.Scott Bailey, CEO, Scott Bailey & Associates
My go-to guy for all things digital strategy for the last 5 years.Kellie Jones, Director, D2C & Digital Marketing, KitchenAid
Kyle's talent is undeniable, his potential unlimited.Renee Kae, Executive Creative & Marketing Leader
Kyle consistently impressed me with his exceptional skills in developing strategic plans. His storytelling capabilities are second to none.Roxy Couse, The Millennial Manager
Kyle is the kind of strategist that when he is not in the room you know you are missing out on at least two or three good ideas.Glenn Roper II, Digital Strategy & Enablement Leader
He is more than a strategist; he is a creator, a wordsmith, a performer and an entrepreneur. His undeniable passion and enthusiasm for his work is kinetic.Erin Curtis, VP Marketing | Brand & Product Strategy
See the math

What could you save with CXPromise?

Toggle your business type, adjust your numbers, and see real impact.

Current Monthly Revenue
$75,000
With CXPromise
$97,500
Monthly Impact
+$22,500
Annual Impact
+$270,000
Proven Results

Real outcomes from real engagements.

0
Revenue YoY - D2C Storage Brand
0
Cost Per Conversion - $600M Filtration Brand
0
Services Revenue YoY - Enterprise SaaS
Score Your Growth

Growth Gap Scorecard

Rate yourself across 8 growth dimensions.
Get a personalized diagnosis and recommended next step.

Ready to close the gap?

Here's what happens in the first 30 minutes.

I look at your customer journey and find where revenue is leaking.

You get 3 to 5 specific things to fix, prioritized by impact.

No pitch, no pressure. Whether you hire me or not, you leave with a plan.